They helped me uninstall with the mand and wanted to reinstall Norton. But the VPN wouldn't connect it was just spinning and pending. The Norton help desk agent had me open the application from the application folder and the Icon reappeared. After 2-3 days of working fine I got up one morning and the Norton icon was gone from my system tray at the bottom of my screen. She helped me with full reinstall and everything was working fine, even the VPN.

The helpful agent went right to network settings and removed the norton connection and I then could re-connect to internet immediately. Called Norton when after the reboot I couldn't connect to the internet.

But then my MacBook got hungup and the fan continued to run for 10-15 minutes so I did did a reboot. 360 was supposedly working fine, until I did the 'clean' function. The first install seemed to work and Norton found 6 files of the malware and removed them. So instead of installing the free Mac MalwareByte software that most recommend, since we have four copies of 360 remaining (husband has windows), I decided I'd install it on my mac (with some trepidation. What really spurred me to do this was because I got that Google going to Yahoo problem. I installed Norton 360 on 2Jan (part of my new years resolution). I haven't seen anything on the compatibility of Norton 360 and MacBook pro, so I'm restarting the conversation again.

Uninstall norton for mac